NHTSA Complaint #11518627 — 2021 CHEVROLET BOLT EV UNKNOWN OR OTHER

Complaint Details

ODI Number	11518627
Vehicle	2021 CHEVROLET BOLT EV
Component	UNKNOWN OR OTHER
Date of Incident	August 20, 2021
Date Filed	April 24, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The "High Voltage Battery May Melt or Burn" recall for my vehicle (2021 Bolt EV) still says "Remedy not yet available" 20 months after the recall was issued. This is unacceptable to not have a solution after this amount of time. Furthermore, Chevrolet is now misrepresenting the recall at their own website as "Incomplete", instead of the correct "Incomplete, Remedy not available" (at https://www.chevrolet.com/ownercenter/recalls?vin=<insert VIN> ). I recently took my vehicle to have it repaired and they only offered me the repair for another fire-causing recall (seatbelt pretensioner), I couldn't even select this recall for repair.

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