NHTSA Complaint #11513812 — 2010 LINCOLN MKX

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11513812
Vehicle	2010 LINCOLN MKX
Component	AIR BAGS
Date of Incident	October 22, 2022
Date Filed	March 26, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

O.C. Welch Ford-Lincoln of Hardeeville, SC 29927 has not completed the safety recall on the airbags for the 2010 Ford Lincoln MKX. After trying to get them to repair the airbags for over a year, they finally fixed the passenger side airbag. They originally stated they had the parts to fix driver's side, but told us they were on back-order. They said they would get in touch with us once the parts came in. It has been over 5 months and we have not heard anything from them in regards to fixing the driver's side airbag.

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