NHTSA Complaint #11512023 — 2019 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11512023
Vehicle	2019 HONDA PILOT
Component	ENGINE
Date of Incident	February 1, 2023
Date Filed	March 15, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

This 2019 Honda Pilot Elite has an Engine Auto Shut Off that engages when stopped at traffic lights, stopped traffic, etc. It can be turned off manually each time after starting the car ignition but when it is not - it will engage in these stopped positions. Recently, the Auto Shut Off has been engaging and the vehicle will completely shut off and go into Neutral. This has happened to us at stop lights with some frequency but has recently happened two times in stopped traffic on Interstate 95. We cannot get the vehicle to start back up without completely shutting off the ignition and going through the restart sequence. It is not an immediate fix and we are in a compromised and unsafe position on a highway without being able to start the car

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