NHTSA Complaint #11511804 — 2023 BMW X5
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11511804 |
| Vehicle | 2023 BMW X5 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I bought my 2023 BMW X5 brand new on 1/9/23- was driving through West Pam Beach on the way home from vacation and spilled a little water on my console. I immediately got a message on the dash that there was something wrong with the drive train. It then said not to turn off the car as it may not start again. Luckily I was 1.5 miles away from a BMW dealer and took it there where they said the water most likely seeped into the electrical compartment. After diagnostics were done, that was found to be the case and I was told I needed a new part but eventually was told that the part was 5 weeks out so they would take it out and dry it off and see if that works-which it did. My concern is that the electrical system is not protected at all. It sits under the shifter- right by the drink holders- and because I squeezed a water bottle and some water got onto the console it shut the car down. I believe this to be a safety issue. Once I got to the dealer the car would not shift into park.
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