NHTSA Complaint #11509770 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11509770
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	February 25, 2023
Date Filed	March 1, 2023
Mileage	81,830 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and steam was coming from the engine compartment. The contact stated that a fluid leak was seen underneath the vehicle while parked. The coolant reservoir was refilled. The vehicle was taken to a local dealer to be serviced under NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact made the mechanic aware of the failure, and the vehicle was diagnosed, and it was determined that the engine needed to be replaced because of coolant intrusion. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 81,830.

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