NHTSA Complaint #11505741 — 2016 RAM 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11505741
Vehicle	2016 RAM 1500
Component	SUSPENSION
Date of Incident	January 30, 2023
Date Filed	February 6, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

Air suspension system failure, while driving at highway speeds the rear end of the truck dropped into entry and exit mode no warning light came on until I came to a full stop after hitting a bump in the road and getting knocked off the road, temperature outside was 13 degrees farenheight. The truck remained in a sagged position until the temperature rose above 35 degrees. Dealer states I need to replace the entire system because they cannot find a leak and there is no way to drain the system of any moisture

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