NHTSA Complaint #11504771 — 2018 FORD EXPLORER ENGINE

Complaint Details

ODI Number	11504771
Vehicle	2018 FORD EXPLORER
Component	ENGINE
Date of Incident	January 24, 2023
Date Filed	January 31, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

My 2018 Ford Explorer's water pump is leaking and has caused my car to overheat and then shut down on the highway. Having my car immediately begin to overheat and slow down on a fast-moving highway is very dangerous. I have discovered that this is an issue that Ford is aware of for my year's vehicle but does not want to do a recall to fix the part and if I fix it, they will only be able to install a similar faulty pump again.

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