NHTSA Complaint #11504466 — 2019 DODGE GRAND CARAVAN
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11504466 |
| Vehicle | 2019 DODGE GRAND CARAVAN |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
Took our 2019 Dodge Grand Caravan in for a regular oil change. The next day the check engine light came on. After a diagnostic, KB Auto showed that 2 cylinders were misfiring. They mentioned that they had recently serviced many Dodge/Chryslers with the same issue. Further research shows that several complaints have been made. We were told that we could continue to drive the van. If the check engine light came on and continued to blink, the engine would likely shut off and we would have to be towed. We purchased the van in June 2019 with 18000 miles. We have only had it 3 years and a major engine repair is needed. The repaid cost is estimated to be $2700. We only owe $9,000. This is absolutely ridiculous. The engines need to be recalled.
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