NHTSA Complaint #11503797 — 2022 MAZDA CX-9
LANE DEPARTURE: ASSIST issue reported to NHTSA
Complaint Details
| ODI Number | 11503797 |
| Vehicle | 2022 MAZDA CX-9 |
| Component | LANE DEPARTURE: ASSIST |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
1.Instrument cluster panel brightness does not adjust either too dim or too bright Mazda dealer stated no failures were found twice same responded. 2. Lane Keep Assist this feature never worked even on the straight road since I bought July 2022. Mazda doesn't have a capability and mislead the consumers. I found a some report by [XXX] that said Mazda i-ACTIVSENSE received an overall score of 27/100 making it the worst ranked tech in the study. I went dealership service 3 times for repair, but its answers no fault code found no problem at all that they repeated repeated repeated Please investigated this cx-9, Thank You! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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