NHTSA Complaint #11502716 — 2011 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11502716
Vehicle 2011 HYUNDAI SANTA FE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

My 2011 Hyundai Santa Fe had 75,000 miles on it in September 2022. It was bought and serviced by the same dealership and I am the original owner. It was last serviced at the end of June 2022. While returning from Corvallis, Oregon to Forest Grove, Oregon, the car's display light all turned on and a second late the car completely stopped. I am thankful that I decided to take the back road home, if I had been on the highway, I am positive I would have been in a serious accident. It has been determined by the dealership that there was a complete engine failure. It has been at the Hyundai dealership for four months now and there is no replacement engine available for it. Not only that, they can't get a reasonably priced replacement engine anywhere. This car would have been a valuable trade in on a new car. The Diagnosis was Engine crankshaft seized. Metal particles on Dipstick, large metal fragments on oil filter, Engine replacement required. The car is now worthless, expect for parts.

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