NHTSA Complaint #11502537 — 2015 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11502537
Vehicle 2015 JEEP CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

We own a 2015 Jeep Cherokee 2.4 L FWD vehicle. In the last 3 months, we have encountered ignition issues. We had several misfires when attempting to start the engine. We brought this to the attention of our local auto mechanic, and they were unsure of the cause. We spent over $1500 on inspections and repairs which included spark plug replacement, throttle body replacement, knock sensor replacement, ignition coils replacement and putting in a new battery. We have been to the auto shop several times because the check engine lights keeps coming on and the bills keep adding up. We now received a letter regarding the fact that our vehicle has a recall for catalyst efficiency. According to the notice there may be a loss of catalyst CO/NOx conversion efficiency resulting from the catalyst operating at high temperatures. When the catalyst temperature is elevated, there is a higher rate of misfire, and the misfire can cause immediate damage to the catalyst since it brings unburned fuel and oxygen into the catalyst. I am confident that this loss in conversion efficiency is the reason the ignition misfires in my Jeep. I have receipts and bills to prove that I have spent over $1500 in the last month on engine repairs that still haven't solved the problem. I have contacted a local JEEP service shop who has ordered the part needed for this recall. How do I receive compensation for the money I have already paid for the repairs related to this recall?

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