NHTSA Complaint #11500560 — 2022 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11500560
Vehicle	2022 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	December 22, 2022
Date Filed	January 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

While driving uphill on freeway the Ford Explorer lost all power going about 60mph. The warning of a wrench symbol came on indicating power train malfunction. Our mileage was at only 665 and after 10pm. Thankfully there was an adequate shoulder to pull off the road. It was not duplicated in the dealership. Turning off the power reset everything but now the dealership is replacing the entire transmission per Ford motor company. There was a burning smell but wasn’t positive it was coming from the Explorer or a fire nearby.

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