NHTSA Complaint #11498629 — 2021 FORD ESCAPE HYBRID

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11498629
Vehicle	2021 FORD ESCAPE HYBRID
Component	SERVICE BRAKES
Date of Incident	December 19, 2022
Date Filed	December 23, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

Received a notice that a recall was necessary to correct fuel vapor issues which might result in a fire. Simultaneously notified the dealer that the brake booster was defective. They agreed and both assured me the part had been delivered and subsequently informed me that the part for the brakes was defective. I was told that the fuel vapor issue had been addressed and resolved however according to your records it has not. I have been waiting for a call that the parts were available for the warranty repairs since December 19.

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