NHTSA Complaint #11496952 — 2017 AIRSTREAM FLYING CLOUD

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11496952
Vehicle 2017 AIRSTREAM FLYING CLOUD
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

Body separating from trailer framework due to forward attachment design-build defect in model 26U and other models featuring forward storage compartment; high potential for on-road detachment causing rig instability and swaying out of control. Currently in RV dealer shop for repair. Dealer states two other identical model trailers in work for same defect. Airstream owners report this defect in online forums and other sources-which can be accessed by internet search. Airstream has consistently refused to acknowledge this systemic and dangerous condition, frequently blaming owner misuse despite obvious widespread occurrence, and accepting repair responsibility only for units still under warranty. Airstream factory service at Jackson Center OH verified condition on our unit in June 2022 (noted invoice submitted).
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