NHTSA Complaint #11493776 — 2016 HONDA PILOT

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11493776
Vehicle 2016 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Since buying my 2016 Honda Pilot Elite in June of 2021 I have had innumerable instances of my vehicle's auto stop start feature failing to START after being engaged. I believe the first instance was in Sept 2021 (after the lemon law time frame passed for my state). When my vehicle is stopped, I try to hit the gas and the vehicle does not go. At this same time an error happens on the screen that says "shift car to P". The first few times this has happened I tried to shift to P and that did not help. I figured out that it is best (i.e. quickest, I am not sure it is the best for the vehicle) to just turn the car off. Wait a few seconds, and then turn the car back on and put it back into drive and go. Keep in mind that I have cars peeling by me, screaming at me, honking, yelling, etc. all with my 6/7yo daughter in the vehicle. I am often stuck in an intersection going left. Additionally, sometimes but not always, the radio and heat/ac turn off when this happens. This has occurred far more times than I can count but a few examples in bumper to bumper city traffic, when waiting to make a left hand turn in intersections, while taking turns at a stop sign both flat and uphill (which is terrifying), just while being stopped at red lights and having the light turn green, when taking turns to enter a rotary, when trying to go at a yield sign, etc. There is no warning light or lamp. The warning lights/sounds occur while/after its already happened. Sometimes the radio turns off and the heat/ac. I have had the vehicle repeatedly serviced by the dealer I purchased it from. They said they cannot replicate the issue. They have asked me to take video of it which is infuriating and UNSAFE as I am in the vehicle with a child in traffic, sometimes in the middle of an intersection, trying not to get T-boned. We have changed the battery. The dealer has cleaned carbon build up out of something. They continually say it is not an issue and cannot be replicated.

Related Complaints for the 2016 HONDA PILOT

Other ENGINE Complaints

#11718622 On Friday, January 30th, I took my car into Bill Pearce Courtesy Honda in Reno NV, to get a pretty big service done f...
#11718289 The engine began sputtering and then shut off. I had it towed in to a third party mechanic we frequently use, and the...
#11718093 Component or system that failed: The engine failed suddenly while driving. The suspected failure is an internal conne...
#11717484 Mechanic at Lee Street Garage reported lower end noise issues with engine and told me they don't recommend fixing oth...
#11717339 The fuel injector failed which cause safety issues such as reduced speed, failing safety issues, and the car is misfi...

Recent Complaints for the 2016 HONDA PILOT

#11719717 FUEL/PROPULSION SYSTEM Our fuel pump went out, causing us to be stranded and having to have our Honda Pilot toward 45 minutes away to the Ho...
#11719739 UNKNOWN OR OTHER When driving vehicle shuts off for no reason. Then I have to put my four-way on and turn my vehicle back on. It has ...
#11719096 UNKNOWN OR OTHER Three times at a stop light my car goes into the engine idle stop mode and when the light turns green my car won’t ge...
#11717339 FUEL/PROPULSION SYSTEM The fuel injector failed which cause safety issues such as reduced speed, failing safety issues, and the car is misfi...
#11717339 VEHICLE SPEED CONTROL The fuel injector failed which cause safety issues such as reduced speed, failing safety issues, and the car is misfi...
Check any vehicle history by VIN - Free vehicle history report