NHTSA Complaint #11493371 — 2016 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11493371
Vehicle	2016 HONDA PILOT
Component	ENGINE
Date of Incident	October 19, 2022
Date Filed	November 13, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

Two weeks ago after a 4 hr drive, I pulled in to by gas and when I tried to restart the car, all the panel lights came on but the car would not "crank" on. Tried it several times with same result. outside lights OK, interior lights OK. Added problem as the car would not start there is no way to get it into neutral and the car was unmovable !! Fellow driver offered to jump it and it started right up. Took it right to the dealer and test the battery. Tested good. I then turned it off and on several times and it worked. I have driven it over the last two weeks and have not had a problem. Last night the same think happened in a parking lot. Again a jump started it right up and has worked "normal" since. This could happen anywhere, anytime (Safety) and the inalienability to move the car out of the way is a road hazard.

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