NHTSA Complaint #11493287 — 2022 TESLA MODEL X

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11493287
Vehicle	2022 TESLA MODEL X
Component	SERVICE BRAKES
Date of Incident	November 11, 2022
Date Filed	November 12, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

2022 Model X plaid is exhibiting “ Phantom Braking” while in autopilot mode using navigation. Vehicle abruptly brakes while driving on highway as navigation appears to become confused and thinks it is on a side street. Vehicle goes from high speeds of 70-80 mph, down to 30-40 mph. If was being followed closely, car behind Tesla would have collided with rear of vehicle. This has occurred 10+ times since purchased vehicle in February. Vehicle has just under 6000 mi. as of today. I have times/dates to include a video of one incident. I have brought it to Tesla for service on 2 separate occasions, to no avail. They say it needs the latest upgrade, which has not resolved issue.

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