NHTSA Complaint #11492662 — 2020 RAM 1500

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11492662
Vehicle	2020 RAM 1500
Component	VISIBILITY/WIPER
Date of Incident	July 10, 2021
Date Filed	November 7, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

Air is blowing out of Defrost on all settings. This is a safety hazard in the summer as when it is high humidity outside and the A/C is set to blow out of front facing vents only the air still blows out of Defrost and causes the window to fog up and obstructs the view out of the front window. Also during the winter when defrost only made is set the same amount of air is now blowing out at my feet. The main safety concern is during the summer for the obstructed view out of the front window. Had this looked at during routine service and dealership said this is a known issue and they have no way to fix it at this time from RAM.

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