NHTSA Complaint #11491520 — 2011 BMW 328I
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11491520 |
| Vehicle | 2011 BMW 328I |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
The Vanos Cam Tensioners bolts were a known issue (to back out and shear inside of the engine) in my car and a few years prior, and BMW recalled 150,000~ and gave 170,000~ vehicles a 10year unlimited mile warranty on the issue. My car had this issue a month ago and BMW would not help (a year out of the warranty with only 74,000 miles). A BMW dealer diagnosed it and I got it repaired at an independent shop for $5,000+. I’ve seen other people have this issue after the warranty so obviously 10 years was not sufficient. This issue can lead to stalling while driving and rough running. Luckily, I heard the awful noise from my engine before it got worse and could’ve been catastrophic/dangerous. The car did not even have a CEL at the time. This can be a dangerous thing to happen and BMW did not fix all vehicles that were affected which is crazy to me, I also never got even a notice in my 2 1/2 years of ownership! Thank you guys for your time, I am hoping BMW will make this right, but I can’t believe such a large company would try and let something this serious go.
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