NHTSA Complaint #11491466 — 2020 RAM 1500

The visor on the driver’s side has had a component fail which causes the visor to fall down and block the driver’s vision. This is a significant safety hazard as it blocks the driver’s view and it takes two hands to push the visor back up so that it is not blocking the driver’s view. The dealer has inspected the vehicle and determined the part is not working properly and has agreed to a warranty repair. However, the part has not been available for four months. Internet reports suggests this is a widespread problem with the Dodge Ram. Having a malfunctioning component that causes the visor to block the driver’s view poses a significant risk that a driver could be in an accident because he or she cannot see the road ahead and cannot clear the field of view without taking both hands off the steering wheel. This is an ongoing risk for Dodge vehicles so long as Dodge does not produce adequate parts to repair the malfunctioning piece.