NHTSA Complaint #11490774 — 2019 RAM 1500

The contact owns a 2019 Ram 1500. The contact stated that upon cleaning the tailgate, the driver's side cable of the tailgate loosened, and the bolts fractured. The loosened cable struck the contact on his left leg. There was no injury sustained. The vehicle was taken to the dealer where it was diagnosed that the bolts needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the dealer as the VIN was not included in a recall. The failure mileage was approximately 30,000.