NHTSA Complaint #11490723 — 2017 NISSAN ARMADA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11490723
Vehicle 2017 NISSAN ARMADA
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

The airbag light on the dash started blinking in 12/2020 and was repaired under warranty in 1/2021. Was diagnosed as passenger curtain airbag. Airbag light started blinking again in April/May 2022. Diagnosed again as passenger curtain airbag. Repaired in August 2022, at a cost to me of $2800+. Picked car up on September 3, 2022. Airbag light came back on on the 6th after my daughter exited the passenger seat. Dropped car off on the 7th and it has been at the dealership ever since. Now they want me to pay $2600+ to have the wiring harness replaced. I have reported the issue to Nissan and the dealership has been working with Nissan. I have already paid to have this safety issue repaired. So far Nissan or the dealership has not agreed to pay. This is a safety issue. This is not a luxury item or an add on. I don’t feel safe having a passenger in the front seat. This is a known issue with this model. Even the dealer agreed. Nissan does not know how to fix it. They keep doing high cost repairs at a cost to the consumer which is not right.

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