NHTSA Complaint #11490338 — 2017 FORD ESCAPE

It was "explained" to me by the extended warranty company that there is a cracked cam or gear head of some sort that was due to a casting issue during manufacturing. As such, the extended warranty sold to me by the dealer for my 2017 Ford Escape certified vehicle, is all but useless because the company is denying the claim, because it is a manufacturer's defect. I called Ford with the reference number as the dealer had spoken with them and advised the dealer to advise me to contact them for detail. It didn't help. Ford said they won't cover it because the vehicle is 5K outside of the their original warranty and only if it becomes a recall issue before I get rid of the vehicle, will they cover it. The dealer told me to contact you for assistance.