NHTSA Complaint #11490191 — 2016 FORD FIESTA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11490191
Vehicle	2016 FORD FIESTA
Component	POWER TRAIN
Date of Incident	September 1, 2022
Date Filed	October 20, 2022
Mileage	60,015 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

The contact owns a 2016 Ford Fiesta. The contact stated while driving approximately 30 MPH, the transmission independently shifted into neutral(N). The contact stated that the transmission malfunction service now warning light was illuminated. The contact continued to experience the failure while driving to his residence. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission control module to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 60,015.

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