NHTSA Complaint #11490182 — 2019 CHEVROLET TRAX

The contact owns a 2019 Chevrolet Trax. The contact stated while driving approximately 10 MPH, he stopped at his mailbox and inadvertently left his key fob and keys at the mailbox. The contact stated he was able to drive to run several errands however, after stopping and turning off the vehicle, he realized that he had no key fob. The contact attempted to start the vehicle and saw the message that the key fob was not detected. The contact made a second attempt to start the vehicle, and the vehicle started up. The contact was able to drive the vehicle with no key fob to his residence. The contact retrieved the key fob from his mailbox. The contact stopped and turned off the vehicle and was able to restart normally. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 35,853.