NHTSA Complaint #11489999 — 2008 KIA SORENTO

The contact owns a 2008 Kia Sorento. The contact stated upon reversing out of his garage, the brake pedal was depressed and emitted an abnormal sound. The ABS and the electronic stability control warning lights were illuminated. The vehicle was towed to the dealer where the recall repair of NHTSA Campaign Number: 13V114000 (Exterior Lighting) was completed; however, the dealer informed the contact that the failure persisted, and he needed to pay a diagnostic fee to determine the cause of the failure. The contact stated that the recall remedy failed to correct the safety failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 129,000.