NHTSA Complaint #11489525 — 2012 FORD FIESTA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11489525
Vehicle 2012 FORD FIESTA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 88,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

The contact owns a 2012 Ford Fiesta. The contact stated while driving 50 MPH, he heard an abnormal sound, and the vehicle stalled. The contact stated that the check engine warning light was illuminated. The contact was able to restart the vehicle however, the vehicle failed to accelerate above 30 MPH while driving back to his residence. The contact took the vehicle to the local dealer, where it was diagnosed with needing the power train module to be replaced. The dealer informed the contact that the parts were not available. The contact purchased the parts at an auto parts store and brought them back to the dealer. The dealer stated that the computer failed to code the module. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 88,000.

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