NHTSA Complaint #11488999 — 2020 HONDA RIDGELINE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11488999
Vehicle 2020 HONDA RIDGELINE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Engine fails to restart after Idle Stop engaged. Engine stops normally when brake pedal is pressed and vehicle comes to full stop. Brake pedal is then released to restart engine but the engine does not start. Dashboard says "Shift to Park". The transmission is shifted to Park and then Start button is pushed to restart engine. Sometimes the Start button has to be pushed multiple times to restart engine. This is a safety issue because the vehicle cannot move in traffic, crossing an intersection, etc. It is equivalent to an engine stall. This happens approximately 10% of the time when the Idle Stop is engaged. Also, sometimes the engine will start but after a hesitation or a struggle to start. In this situation, "Collision Mitigation System Warning" displays on the dashboard. This happens probably 25% of the time. Battery and starter have no problem starting the vehicle outside of these conditions.

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Recent Complaints for the 2020 HONDA RIDGELINE

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