NHTSA Complaint #11488803 — 2021 HYUNDAI SONATA

The contact owns a 2021 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle made abnormally loud sounds. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The dealer informed the contact that they were awaiting approval from the manufacturer to perform the repair. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. Upon investigation, the contact related the failure to Manufacturer Recall Number: 236 (Power Train) included with the VIN; however, he had not yet received notification. The failure mileage was approximately 28,000.