NHTSA Complaint #11488519 — 2021 BMW X3

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11488519
Vehicle	2021 BMW X3
Component	UNKNOWN OR OTHER
Date of Incident	October 7, 2022
Date Filed	October 9, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

On 10/7/22 my wife started her 2021 BMW X3 and the instrument panel did not appear. She drove the vehicle to the local BMW dealership. After being told that the reported problem had not been previously reported by any other X3 owner, the dealer tested the vehicle. A scan returned a fault code, B7F8F9 HU-H. A software reset was performed and a test plan was conducted. Test plan directed technician to program vehicle due to unfavorable software. Vehicle was programmed to the latest integration level. Vehicle was test driven to confirm the repair.

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