NHTSA Complaint #11487523 — 2018 SUBARU CROSSTREK

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11487523
Vehicle	2018 SUBARU CROSSTREK
Component	ENGINE
Date of Incident	September 27, 2022
Date Filed	October 2, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

When I attempted to start the car, the starter would spin but fail to engage the flywheel, leaving me stranded in a parking lot. The car needed to be towed to a repair shop. The repair shop confirmed the problem and replaced the starter with an OEM replacement part. I am told that the manufacturer has redesigned the part. The car has less than 55,000 miles on it. I was unaware of any symptoms of the impending failure of this engine component.

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