NHTSA Complaint #11486959 — 2007 BMW 530XI

The contact owns a 2007 BMW 530XI. The contact stated that while driving in the snow, the vehicle overheated. The contact was able to pull over to the shoulder. The engine overheated, and slow-down messages were displayed. The engine overheated and shut down immediately. warning indicator lights were illuminated. The vehicle was towed to the local dealer where it was diagnosed that the thermostat and water pump needed to be replaced but the dealer refused to repair the vehicle. The vehicle was not repaired. The vehicle was towed to the contact's residence. The manufacturer was notified about the failure and referred the contact to the dealer. The contact stated the failure was related to NHTSA Campaign Number: 22V119000 ( Engine and Engine Cooling). The approximate failure mileage was 178,000.