NHTSA Complaint #11486794 — 2017 CADILLAC XT5 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11486794
Vehicle	2017 CADILLAC XT5
Component	ELECTRICAL SYSTEM
Date of Incident	September 21, 2022
Date Filed	September 27, 2022
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2017 Cadillac XT5. The contact stated while driving 60-65 MPH with her granddaughter seated in the rear seat, the vehicle shut off inadvertently in the middle of the road. The message battery low was displayed. The vehicle failed to restart after several attempts. The vehicle was towed from the middle of the road to the side of the road. The vehicle was then towed to an independent mechanic and was diagnosed that the electrical system had failed. An unknown repair was completed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000.

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