NHTSA Complaint #11486042 — 2021 NISSAN SENTRA

The contact owns a 2021 Nissan Sentra. The contact stated that while his daughter was driving in a parking lot and turning the steering wheel, there was a popping sound coming from the vehicle. The contact stated that the tie rod had fractured. There were no warning lights illuminated. The vehicle was towed to the local dealer who stated that the failure was due to off-road driving. The vehicle was not diagnosed or repaired. The insurance company adjuster stated there was no damage to the vehicle. The contact stated that the failure was related to NHTSA Campaign Number: 21V461000 (Steering). The manufacturer was contacted but provided no additional assistance. The approximate failure mileage was 23,000.