NHTSA Complaint #11485863 — 2016 LINCOLN MKZ

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11485863
Vehicle 2016 LINCOLN MKZ
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Sunday, Sept 11, 2022, 2:55 pm. Was stopped at light at 16/Mound in Warren, MI. My car lurched forward while I had my foot firmly on Brake, the brakes had failed, but no warning lamps were activated till after the crash. I bumped the vehicle in front of me, an older model Jeep. No one was injured. My hood was pushed in, front bumper and lighted were damaged. Little damage to back bumper of Jeep. Warren Police came and issued an Incident Report. I DID NOT receive a traffic ticket Insurance damage to my car was $7,000 I had received a Notice from Lincoln(attached) in early Sept, 2022 (Customer Satisfaction Program 22N02) warning that "brake fluid may leak from one or both front brake flexible hoses." I had noticed some drops of either oil or brake fluid and was going to schedule an appointment with Lincoln, but the crash happened. Since the vehicle is currently in the collision shop, the brake lines have not yet been examined. The Police officer did see the warning light THAT WENT ON AFTER THE CRASH and said he would note it in his report.

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