NHTSA Complaint #11485788 — 2021 BUICK ENCORE GX

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11485788
Vehicle 2021 BUICK ENCORE GX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I'm in need of a repair on my 2021 Buick Encore GX. It was seen at GM of Marion on July 30 for a warning light that came on as I was driving down the road after having an oil change. It stated my power was reduced. I took it in, and they told me they had just diagnosed this problem for another Encore owner, and it took two weeks to get the part in. It is now September 22, and I still do not have this fixed. It is a safety concern and I have been calling GM about it almost weekly, trying to get some help. How is it safe for my daughter & I to be driving down the road with only half power? I cannot pass anyone - the speed isn't there. I can't just pull out or even merge onto the interstate for fear of being ran over. And GM does not appear to care. I've been told by multiple dealerships that GM has them. They just will not freely send them out to dealerships to repair cars. I think if they have a car sitting on their lot that has the part, they should be allowed to use it to take care of the one that is already sold. I'm at 31,000 miles, and they told me it may not be covered if I am outside of my warranty when they decide to send the part. I need some help!

Related Complaints for the 2021 BUICK ENCORE GX

Other ENGINE Complaints

#11708921 Trying to understand why a recall was not done on an engine issue on this car and instead GMC chose to send out 2 let...
#11693594 Evap leak detection pump failed at 78,871 miles. 2022 models and beyond are covered for this defect.
#11693596 Evap leak detection pump failed at 78,871 miles. 2022 models and beyond are covered for this defect.
#11681121 This is an ongoing issue that I have brought to the NHTSA's attention before, which resulted in a special coverage pr...
#11647875 Vehicle overheating randomly due to faulty Coolant Control Valve. Vehicle goes into reduced power mode and also inst...

Recent Complaints for the 2021 BUICK ENCORE GX

#11713934 ELECTRICAL SYSTEM The contact owns a 2021 Buick Encore GX. The contact stated that during a routine oil change at the local dealer, the...
#11713934 POWER TRAIN The contact owns a 2021 Buick Encore GX. The contact stated that during a routine oil change at the local dealer, the...
#11710497 ELECTRICAL SYSTEM When trying to park/shut off, the vehicle gives ‘shift to park’ error message upon shifting to park and won’t shut of...
#11710497 POWER TRAIN When trying to park/shut off, the vehicle gives ‘shift to park’ error message upon shifting to park and won’t shut of...
#11708921 FUEL/PROPULSION SYSTEM Trying to understand why a recall was not done on an engine issue on this car and instead GMC chose to send out 2 let...
Check any vehicle history by VIN - Free vehicle history report