NHTSA Complaint #11484848 — 2021 TOYOTA VENZA SERVICE BRAKES

Complaint Details

ODI Number	11484848
Vehicle	2021 TOYOTA VENZA
Component	SERVICE BRAKES
Date of Incident	September 16, 2022
Date Filed	September 16, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

2021 Toyota Venza while being driven while merging onto the highway, the vehicle lost all braking power causing my wife to almost cash into the car in front of her. The vehicle was moving between 50 to 55 miles per hour. Once the vehicle was pulled over, the dash was displaying these error messages: Pre-Collision System Malfunction; Braking Power Low/Visit your Dealer; Check Engine; and Secondary Collision Brake System Malfunction. This caused my wife to be stranded on the side of the highway. The vehicle has 24,811 miles on it. The vehicle had to be towed to the Toyota dealership. This is the second time this happened. The first time this happened was about 20 months ago when I had just bought the vehicle new and put about 400 miles on it. The first time the dealership said they could not find anything wrong with it.

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