NHTSA Complaint #11483242 — 2018 DODGE CHARGER

Experiencing delamination of UConnect touchscreen on my 18 Dodge Charger. This is causing a bubble to form under the screen. This causes “ ghost touches” to the screen. This causes quite a bit of distraction while driving as the the system will register touches on its own and go into the various controls that are controlled through the touch screen such and radio, hands free calling, navigation and the various performance “tunes”, traction controls and other performance monitors that are controlled through the touch screen. Through my research I see that this is a common issue that affects Dodge, Jeep, Chrysler vehicles. Dodge has advised me that they will not repair this issue outside of the 3 year warranty. Another issue I have found in my research is that as the gel that is between the screen and monitor delaminates it’s oozes out the bottom of the screen potentially affecting or damaging other electronic components below it.