NHTSA Complaint #11482024 — 2013 FORD ESCAPE

I would like to report this extremely dangerous incident I had with my 2013 Ford Escape with the 2.0 engine. I parked my car and went shopping. The car was running fine. I returned about a half hour later. When I started the car the engine revved up to 5000RPM all by itself and stayed at that RPM even though I didn’t have my foot on the gas pedal. I had to tap the gas pedal to get the engine RPM down to the correct idle speed. I was glad the car was in park and not drive. I could have gotten in a terrible accident and maybe have killed someone. I contacted Ford customer service to see if they had a recall for this problem. My case number is 37993624. They told me there wasn’t any recall. They told me that I should take the car immediately to a Ford service center to get it checked out. The agent tried to make an appointment for me at the closest service center near me, Premier Ford located at 1072 East 49 Street Brooklyn NY 11234, but the lines were busy. I told her I would take the car there the next morning. The Ford center did a diagnostic check on the engine and told me they couldn’t find the problem or reproduce it and there were no codes in the system. They suggest I change the Throttle Body and the gas pedal assembly. They said it was only a guess but that could have been the problem. I did as they suggested and had the Throttle Body and gas pedal assembly replaced. Since they didn’t actually find the problem every time I drive my car I wonder in the back of my mind if it’s suddenly going to shoot out into traffic all by itself. 1-The vehicle is available for inspection on request. 2-The engine has not been inspected by the Ford Company. 3-There was no warning of the problem before it happened. *The service adviser at Ford wrote the problem wrong. He wrote that I shut the engine and restarted it. That’s not correct. I just tapped the gas pedal and it went down to the correct idle RPM.