NHTSA Complaint #11481550 — 2019 ACURA MDX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11481550
Vehicle	2019 ACURA MDX
Component	ENGINE
Date of Incident	August 25, 2022
Date Filed	August 27, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The auto stop feature is enabled by default when the car is started. When stopped at a traffic light or in a traffic jam, the auto stop turns off the engine and is supposed to restart when the drivers foot is off the brake. The engine unexpectedly will not restart, and the car must be put in park, turned off, and restarted. This is dangerous in heavy traffic. The dealer replaced the battery as an attempted repair. The problem reoccurred. The dealer then updated the software, which also did not solve the problem. The dealer advised that Honda is aware of the problem and currently has no solution. I was advised to manually turn off the auto stop feature until a solution can be found.

Related Complaints for the 2019 ACURA MDX

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Recent Complaints for the 2019 ACURA MDX

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