NHTSA Complaint #11480392 — 2016 KIA SPORTAGE

The Vehicle Stalled on Tuesday while turning on to incoming traffic no lights were on the dashboard no indication it just stalled then stopped I had to get towed to my house. Wednesday I took it to Kia dealership there are 2 other recalls that needed to be done the Canister and Software update for Ticking Noise. Which I started to experience on my way to the shop on Wednesday. They were suppose to do both recalls they only performed one stated that the problem is the Engine Long Block. I contacted Kia after to inform them of what the Kia dealership diagnosed the problem to be. They stated that they couldn't do anything because the software update wasn't done in 2018 and I didn't get the vehicle until 2020. In which I explained they said well the person who had the car didn't take care of it so it's nothing we can do. Reach out to who you purchased the car from. Not to mention there is a Class Action Settlement against them now for the Engine Long Block recall because they are denying claims when this is a lifetime warranty coverage. I reached out to claims for the Settlement and they basically told me that because the previous owner didn't get the software recall done in 2018 that there is nothing they can do which was also a Kia representative. I fear and this point that this vehicle could catch fire or may stall or stop which could cause a serious accident or death.