NHTSA Complaint #11479358 — 2016 FORD FIESTA

The contact owns a 2016 Ford Fiesta. The contact stated that the vehicle failed to start. The vehicle was towed to an unknown dealer where the battery was replaced. However, the vehicle was shuddering significantly and the RPM was reeving up while driving. The vehicle was taken to a second dealer where it was diagnosed that the transmission control module needed to be replaced. However, the parts were not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in any recalls. The failure mileage was approximately 60,000.