NHTSA Complaint #11478249 — 2015 MINI COOPER

On July 12 early morning hours I left Maryland drove to Augusta GA and continued on to Decatur GA totaling 704 Miles. Within an hour of me arriving to Atlanta, I attempted to leave the house again and the car would not crank. I had it towed to Global Mini there in Chamblee, GA. The key stopped communicating with the car, and I was asked to give them my spare key-I did not travel with my spare key and the key fob design does not have a replaceable battery per the dealership the fob is designed to charge while driving. I had to pay for someone to overnight my second key-which did crank the car. I had to purchase another key and I had to rent a car until they ordered another key to have sent to the dealer because the dealer does not make keys. This is a safety issue because i made several stops for gas and restroom breaks and what if this happened in the middle of nowhere? It was a scary situation and I feel that we should have been notified as owners that this could be a possible event. I purchased this vehicle brand new in 2015.