NHTSA Complaint #11477648 — 2021 HONDA ODYSSEY

The VSA modulator has repeatedly failed. When it fails, all of the safety systems report errors - air bags, ABS brakes, high beams, traction control, blind spot detection, parking sensors, etc. Additionally, the power sliding passenger doors and tailgate will not open, even manually. I have taken it into Honda dealerships on 3 separate occasions. On 6/14/21 (vehicle mileage 7,453) they cleared the error codes and reset the system and reported it was fixed. On 2/26/2022 (vehicle mileage 21,077) it happened again and they reported the VSA modulator as defective and replaced it under warranty. On 7/29/2022 (vehicle mileage 26,916) it happened again. This time the dealership disconnected and reconnected the VSA modulator and it decided it was fixed. At the time of the issue I was driving the van at approximately 30 mph on flat streets through my town. I've expressed my concerns that this defect renders the vehicle extremely unsafe. Over the past two weeks I've contacted Honda Corporate repeatedly requesting further repairs or assurances that this error would not occur again and have been passed around to case managers' voice mailboxes and have been unable to speak to anyone about my concerns. While no injury or crash has occurred yet, I am concerned that this if this occurs again, myself or my family could be hurt.