NHTSA Complaint #11477384 — 2009 BMW 328I ENGINE

Complaint Details

ODI Number	11477384
Vehicle	2009 BMW 328I
Component	ENGINE
Date of Incident	June 24, 2020
Date Filed	August 3, 2022
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I'M JUST RECEIVING THE RECALL LETTER THIS APRIL 2022. I'VE CALLED BMW TWICE FOR THE REPAIR AND IT'S STILL UNAVAILABLE. I EXPERIENCED THE ISSUE ALREADY 2 MONTHS AFTER PURCHASING MY CAR FROM CARMAXX IN JUNE 2020 BUT BELIEVED I HAD IT REPAIRED BY PUSCHASING A NEW RADIATOR, COILS, WATER PUMP AND THERMOSTAT. I WOULD LIKE FOR BMW TO CHECK AND CHANGE THE CORRECTED PART OUT. I WAS ON THE FREEWAY OUT OF TOWN WHEN THE VEHICLE STARTED TO SMOKE WITHOUT WARNING WITH ME COASTING IT OFF THE FREEWAY AND NOTHING POPPED UP ON SCREEN THEN HAD TO HAVE IT TOWED HOME.

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