NHTSA Complaint #11477243 — 2017 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11477243
Vehicle 2017 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

Purchased in late 2021 with approximately 68000 miles on the odometer. Began experiencing coolant loss despite no apparent leakage outside the engine. Coolant loss became so prevalent that vehicle overheated requiring towing to a garage. At garage they diagnosed that coolant was leaking into Cylinder 2 of the engine and this issue requires a complete engine replacement. Investigated for other similar issues and found that this is a known and very common issue with Ford Ecoboost 1.5 liter engines, and has been widely known about since 2019, apparently impacting 2013 to 2019 model years for various ford cars, common factor being the ecoboost 1.5 liter engine. Despite this being widely known and a special service bulletin that i found on your website from 2019 stating the issue. https://static.nhtsa.gov/odi/tsbs/2019/MC-10162071-0001.pdf I have already paid out $4000 to order a new engine that will not be at the shop until mid September, and there will be an additional approximately $3000 labor bill for the engine replacement. How are they still allowed to sell these vehicles without advising potential owners of this common issue? And how has this not resulted in a recall action that would have saved many many people major financial damage.

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