NHTSA Complaint #11476578 — 2013 FORD ESCAPE

This was taken to Kendall Ford of Anchorage. The check engine light come on and start running bad. I immediately took it into the dealership they said I just needed new spark plugs and turn up. But in the note it says there was leaking out of cylinder two and three. No recommendations were given to me. They change the spark plugs and gave it back. Then again it started running bad April 2022. I took back to the dealership in April 2022 and they said it was misfiring but no longer was. I took it back to the dealership again when coolant light started coming on. They gave it back to me and said nothing was wrong. Now because of the leak into the cylinders it’s started overheating due to an internal coolant / antifreeze leak that allows coolant to enter into the cylinders of the engine. The dealership is now stating the engine is flooded with coolant which caused total engine failure and now require replacement of the engine block. My car only has 52,000 miles.