NHTSA Complaint #11476528 — 2015 VOLKSWAGEN GOLF

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11476528
Vehicle	2015 VOLKSWAGEN GOLF
Component	AIR BAGS
Date of Incident	July 29, 2022
Date Filed	July 29, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

My airbag light came on today as I was backing out of a parking space (7/29/22 and mileage 235845), and this was after plastic creaking/cracking noises coming from my steering wheel for quite a while when I turned it. The frequency and amount of noise when I turned the wheel had increased a lot lately. This is the second time this exact thing has happened - I had to replace the clock spring in the steering wheel once before (3/19/19 at milage 154165). While I know I drive a lot, it’s mostly straight on the interstate since I live in a rural area, so I am not turning the wheel constantly. I’m hesitant about if it’s worth it to spend money on replacing it since the last time it was almost $800, and has now broken again, only 80k miles later. I know that earlier years of VWs had this part recalled and I am wondering if that should have extended to 2015s - although I’m not sure what good that would do me since the replacement one I had installed at the dealer also broke.

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