NHTSA Complaint #11475973 — 2015 ACURA RLX

SUSPENSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 11475973
Vehicle 2015 ACURA RLX
Component SUSPENSION
Date of Incident
Date Filed
Mileage 63,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State MS

Consumer Description

The contact owns a 2015 Acura RLX. The contact stated while switching lanes to the left, the vehicle started fishtailing. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure. The contact stated the failure recurred and the vehicle was taken to the dealer a second time. The contact was informed that the RTC actuators needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle could not be repaired under Technical Service Bulletin: 13-041 because the vehicle was over the mileage. The failure mileage was 63,000. The consumer stated the vehicle was repaired on 7/28/2022 at the cost of $4821.79, and requesting reimbursement for the repairs.

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