NHTSA Complaint #11475799 — 2022 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11475799
Vehicle 2022 RAM 1500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

The truck currently has 5804 miles. It has been to the dealership 4 times already for electrical-related issues, and once for a recall on the ECM. Total of 4 CILs by first 1000 miles. Then 1 additional light 8 days ago. Has been at service department since. The first major problem was at apx. 400 miles. The truck shut off at a light, even with the stop/start deactivated, and attempted to restart without success. The starter engaged but the injectors did not. It made a diesel sound until I pressed the start button again to retry, It had a CIL for injector bank misfire, then started back as normal. I drove straight to the dealer (within 2 miles) where they kept it for a week. They called and told me to come to pick it up because there were no issues with it. Apparently, the computer had no stored codes or history. Since then it has had a transmission over temp CIL, and 2 other lights that did not show me a message. The 12-inch Uconnect is constantly having errors and restarting (still awaiting a response from Ram on how to remedy it). The most current issue is when I was pulling away from a stop sign and the truck shifted to park and set the brake while shutting off on its own. Again stop/start was deactivated. Restarted the truck and drove straight to the dealer where it was observed by the service writer and manager that the low battery voltage message (11.5V) and light were on as well as several other lights. While driving it showed a low volt warning and started turning off loads to conserve power. I left the truck with them for 8 days so far. They have checked the truck multiple times as well have driven it. No evidence of any codes in the computer and no error lights anymore. Awaiting Ram to tell them what to do. At this point, I am afraid to drive the truck for fear it will shift to park while traveling at a higher speed and cause an accident. I now have a truck I cannot trust to drive and a hefty payment.

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